Pittsburgh HVAC Contractor Increases Sales from Emergency Furnace Repair

South Hills Electric Heating Cooling, a local Pittsburgh heating cooling and electrical contractor, has increased sales in 2010 by 260%. The Pittsburgh heating repair company reported final sales figures recently for the highly competitive residential furnace and boiler repair sector.

South Hills Electric Heating Cooling, a local Pittsburgh heating cooling and electrical contractor, has increased sales in 2010 by 260%. The Pittsburgh heating repaircompany reported final sales figures recently for the highly competitive residential furnace and boiler repair sector.

As we all know, 2010 was an up and down year. When asked what caused the Pittsburgh mechanical systems business to take off and perform like it did, the owner cited these factors:

1: Emergency Furnace Repair – “By far the most change came when we instituted 24 hour heating repair service. Customers rely on us and we were able to deliver.”

2: Customer Service – “South Hills Electric Heating Cooling added a full time office manager and other levels of customer support to our staff.”

3: Communication – “Our HVAC and Electrical service technicians have gained training and experience related to our product line. Our warranties are the best in the business – 10 years parts and labor on all new heating and cooling installations. We just needed to communicate that more effectively to the customer.”

4: Staffing – “All our employees are lifelong Pittsburgh residents themselves. They understand the community and the challenges our city faces both environmentally and economically.”

5: Marketing – “We needed to tell folks and prove to them how dedicated we are to gaining their trust and their business. When a customer calls in the middle of the night with a broken furnace, we want them to know we will be there to get their family taken care of in a timely manner. We just had to get the message out.”

6: Federal and State Tax rebates – “The federal government and the state government both offered high efficiency heating and cooling rebates for this calendar year. This boosted our sales of some higher end furnaces and air conditioning equipment.”

The above was listed from the HVAC Company’s website. They have clearly made a concerted effort to provide better service in the past year. The test will be how they can continue to grow and maintain such an outstanding service record.

A quick look at their performance in customer service from reviews across the web shows their business model is working very well. Their rating on the Better Business Bureau website is an A+. South Hills Electric Heating Cooling is also listed on Angie’s List and the comments are favorable.

About South Hills Electric Heating Cooling:
“South Hills Electric Heating and Cooling has been providing heating repair and heating installation services in the south hills of Pittsburgh since 1993. Our heating equipment repair is performed by technicians with decades of experience. From furnace repair Pittsburgh and AC repair to heat pumps to boiler repair and installation our heating specialists have seen almost everything.” – South Hills Electric Heating Cooling website

South Hills Electric Heating Cooling
930 Glass Run Rd
Pittsburgh, PA 15236
Phone: (412) 537-0687
Email: patcray (at) southhillselectric (dot) com
http://southhillselectricheatingcooling.com

 

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